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SERVICES /

Support & MaintenanceSupport & Maintenance

Get help for Fly Software products

FLY SOFTWARE offer a comprehensive range of support and maintenance packages for users of InForm Designer, InForm Filler and Alt&Title.

With comprehensive offsite and onsite response times, and many ways to get in touch, our 1, 2, 3, 4 and 5 Star packages offer the peace of mind you require.

StandardStandard

  • 7 day offsite support response.
  • Maintenance updates possibly included in a future release of InForm Designer or InForm Filler.
  • Communication: Support Ticket.

$ FREE

PremiumPremium

  • 48 hour offsite support response.
  • 5 day maintenance response.
  • Communication: Support Ticket.

$ 999 p.a.

3 Star3 Star

  • 24 hour offsite support response.
  • 72 hour maintenance response.
  • Communication: Support Ticket / Email.

$ 999 p.a.

4 Star4 Star

  • 12 hour offsite support response.
  • 48 hour maintenance response.
  • Communication: Support Ticket / Email / Windows Remote Desktop / Telephone.

$ 2999 p.a.

5 Star5 Star

  • 8 hour offsite support response.
  • 24 hour maintenance response.
  • 24 hour onsite (UK) and 72 hour onsite (overseas) support response.
  • Site-wide installation and configuration.
  • Communication: Support Ticket / Email / Windows Remote Desktop / Telephone / Cell / Onsite.

$ 7999 p.a.

Cost excludes travel expenses and $1,500 per day onsite support, installation and configuration.

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InForm Designer - Form Design Software

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