What do you need from us before you can start a Technical Writing project?

This is what you need to do before we start your Technical Writing project:

• Complete and submit our Quote form and supply us with a setup file of the software that you would like us to write documentation and Help for. If necessary we will contact you if we have any questions, or we will provide you with a quote and a document that outlines the sections and headings that will appear in the completed publications.
• Supply image files of diagrams, photographs, logos, etc. you would like to appear in the publications. Don’t worry about supplying screenshot images. We create them for you.
• Supply data the software requires in order for it to operate like it would in a live environment.
• Supply the contact name, telephone number, mobile number and email address of the subject matter expert (SME) we can contact for information about the software.
• If you do not want us to use our default document and Help template (see examples), please provide an example design or a Word template.
• Provide payment! We ask for 50% of the quoted price prior to commencing the project, and the other 50% on completion.