The software products available for purchase on all Fly Software websites (flysoftware.com, easymtdvat.com, easymtd.com, chimpeon.com) are downloadable and try-before-you-buy. All are fully functional in order to let you evaluate them before you make a purchase decision. A detailed description of what each software product does is also documented on the Fly Software website, the software product's own website and within the software product's Help.
Even though all software products can be used and evaluated before purchase, and the functionality of each is fully documented, Fly Software do offer refunds for licensed software products within 7 days of purchase. Refunds for unused Easy MTD VAT and Easy MTD tokens are provided within 30 days of purchase.
Before a refund can be issued, all associated software product licences you require a refund for must be deactivated or unlicensed if applicable. Instruction about how to do this is provided in the associated software product's Help. In circumstances where licences cannot be deactivated or unlicensed, or a facility to do so is not provided, refunds will be issued at Fly Software's discretion. Under these circumstances you will need to provide Fly Software with a signed letter, stating your order number, date of purchase and a statement declaring the software product has been uninstalled, and any licences associated with it, are no longer in use and will not be used again. This is not necessary for refunds of tokens.
Any bank or PayPal fees incurred by Fly Software as a result of a refund will be deducted from the amount refunded.
If you have any questions or comments regarding this refund policy, please feel free to contact Fly Software.
Copyright © 2026 Fly Software Limited. All Rights Reserved.
You have been sent an email to reset your password. If you can't find it, check your spam/junk folder.