Knowledge Base

Read answers to common questions about Fly Software products and services

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How do I buy a product or service offline?	Purchasing & Billing
How do I pay for your Technical Writing service?	Technical Writing
How can I be sure Fly Software is the correct choice for our technical writing requirement?	Technical Writing
What do you need from us before you can start a Technical Writing project?	Technical Writing
Where does the technical writing take place?	Technical Writing
Can I update the completed documentation and help myself?	Technical Writing
I already have documentation and help. Can you update it for me?	Technical Writing
Do you write documentation and Help for Apple Mac software?	Technical Writing
We are based outside the UK. Can we still use your Technical Writing service?	Technical Writing
Can you provide professionally printed and bound documentation?	Technical Writing
Who owns the copyright of the documentation and help?	Technical Writing
Can you write documentation and help for other products – not just software?	Technical Writing
How do I remove the Fly Software watermark from my InForm forms?	InForm
How can I get filled in form content to align correctly on pre-printed forms?	InForm
Can I create a form that only prints the filled in content on a pre-printed form?	InForm
Can I freely install and distribute InForm Designer and InForm Filler?	InForm
Can I get a refund?	Purchasing & Billing
Why does a divide by zero error sometimes occur when using InForm?	InForm
How do the recipients of my forms fill them in?	InForm
Is it possible for a third-party to promote and distribute InForm software?	InForm
Why does text within my forms appear differently on other PCs?	InForm
Is there a reseller for your products in my country?	Purchasing & Billing
Can I reuse an InForm Plug-in licence with another InForm Designer installation?	InForm
How many times can I use an InForm Plug-in licence?	InForm
How do I license an InForm Plug-in?	InForm
How many PCs can I install InForm Designer on?	InForm
Why are InForm Designer and InForm Filler free to download and use?	InForm
What is an IFD?	InForm
Can I create text boxes where only single characters are typed?	InForm
Why can't I open an InForm document from a web link or an email?	InForm
Can I use my iFORM Plug-in licences with InForm Designer?	InForm
When I launch InForm Designer, why does a warning appear notifying me that a file is missing?	InForm
Why don't the last few characters of a label appear when the form is opened on certain PCs?	InForm
Can InForm Designer or InForm Filler insert filled in data into a database?	InForm
Where can I view and print an invoice for my purchase?	Purchasing & Billing

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